At Zayed National Museum, administrated by the Department of Culture and Tourism - Abu Dhabi (DCT), we are committed to upholding the privacy and security of your personal information while providing you with a seamless and personalised browsing experience. This Cookie Policy serves to transparently outline how we utilise cookies and similar technologies on our website, as well as to provide you with a comprehensive understanding of our data collection practices.

Cookies are small text files sent to your computer, mobile phone, or any device connected to the internet from a website's server, allowing the website to remember you during your visit using a 'session cookie' or for future visits using a 'persistent cookie'. Zayed National Museum’s website uses cookies to enhance user experience. While these cookies don't directly identify you, they may indirectly do so when combined with other information.

At Zayed National Museum, we primarily utilise essential and performance cookies to ensure the smooth functioning of our website and to gather insights into user behaviour. Essential cookies are necessary for the basic operation of our site, while performance cookies help us analyse and improve the performance and usability of our website. Additionally, we use functional cookies to enhance user experience and targeting cookies to deliver personalised content and advertisements.

We utilise the following cookies on our website to track usage and enhance user experience:

Strictly Necessary Cookies
Strictly necessary cookies are essential for the operation of Zayed National Museum’s website. They enable core functions such as security, network management, and accessibility. Without these cookies, the website cannot function properly. Strictly necessary cookies are typically set in response to actions made by you, such as logging in, completing forms, or adjusting preferences for accessibility features. These cookies do not store any personally identifiable information and are crucial for providing you with a seamless browsing experience on our website.

Strictly Necessary Cookies used on the Zayed National Museum’s website
Cookie name: ASP.NET_SessionId
Hostname: zayednationalmuseum.ae
Purpose: This cookie is used to maintain an anonymous user session by the server. It is used to identify a user and session between http requests to server.

Cookie name: ARRAffinity
Hostname: zayednationalmuseum.ae
Purpose: This is the original cookie used by Microsoft Azure services like load balancing and form APIs. It ensures that during your browsing session, requests are directed to the same server instance within the Azure environment. This helps maintain session state and improve overall application performance.

Cookie name: ARRAffinitySameSite
Hostname: zayednationalmuseum.ae
Purpose: This is a newer version of the Microsoft Azure cookie introduced due to recent browser updates. It has the same purpose as ARRAffinity but includes the SameSite attribute to be compatible with new browser versions while ‘ARRAffinity’ is still used for backward compatibility.

Performance Cookies
Performance cookies help ensure the Zayed National Museum’s website works smoothly, fix any issues, and let us test new content and design ideas. They also help us understand your interests so we can tailor the website content to you. While they don't store personal details like your name or email, they track the pages you visit on the website.
You have the option to reject these cookies, but doing so may lead to less personalised website content and experience. Additionally, if you're subscribed to email marketing or have a relationship with the Zayed National Museum, such as being a member, these cookies also contribute to personalising the content you receive and help evaluate the effectiveness of our advertisements, including those directing users to our website.

Performance Cookies used on the Zayed National Museum’s website
Cookie name: _ga
Hostname: zayednationalmuseum.ae
Purpose: This cookie, provided by Google Analytics, records unique users, and recognises them upon their return to the website.

Cookie name: _ga_C5VY57SBYD
Hostname: zayednationalmuseum.ae
Purpose: This cookie, provided by Google Analytics, maintains session state persistence and aid in measuring key performance indicators (KPIs) related to website performance.

Cookie name: SC_ANALYTICS_GLOBAL_COOKIE
Hostname: zayednationalmuseum.ae
Purpose: This cookie, provided by the Sitecore Analytics package, logs unique users, and recognises those who return to the website.

Functional Cookies
These cookies enable full access to all sections of the Museum's website and remember your preferences to enhance functionality and personalise features. Without these cookies, certain requested services cannot be provided.
Examples of how we use these cookies include:

• Remembering previous visits to the website to avoid displaying messages intended for new visitors.
• Recognising you when you log into the Zayed National Museum's online shop or recruitment portal.
• Customising your browsing experience based on your preferences and interactions with the website.
• Storing settings and preferences selected during previous visits for a seamless user experience.
• Providing personalised recommendations and content tailored to your interests.

Functional Cookies used on the Zayed National Museum’s website
Cookie name: znm#lang
Hostname: zayednationalmuseum.ae
Purpose: To store the user's language selection and display the Website content in selected language. It expires with the Session.

Session Cookies and Persistent Cookies
We are using both session and persistent cookies. Session cookies are temporary files which are erased when you close your browser and will not be stored for long term. Persistent cookies are stored on a user’s device in between browsing sessions and will remain in your browser until you manually delete them

Cookie preferences
According to law, we can send strictly necessary cookies, essential for using the website, to your device without permission. However, we need your consent for any other types of cookies. When you visit our website, you'll encounter our cookie banner (managed by OneTrust, a cookie management platform). This banner will allow you to accept or reject all cookies or manage the specific types of cookies you receive.

Once you've set your preferences, you can change them anytime by clicking 'Cookie Settings' at the bottom of any page. You can also opt-out of each cookie category (except strictly necessary cookies) by clicking the "Cookie Settings" button below:  Settings

We won't ask for your cookie preferences on every visit, but if you haven't updated them recently, you'll be asked to refresh them annually.

How to control cookies
Your browser settings should enable you to delete or disable website cookies. You can adjust your browser settings to receive notifications whenever a website intends to place a cookie on your device. This allows you to decide whether to accept or decline cookies from that website. Each browser provides its own method for granting you this option which can be found in your browser's help menu, providing instructions on how to modify your preferences regarding cookies. Examples include:

• Internet Explorer
• Safari
• Chrome
• Firefox
• Microsoft Edge

Disabling cookies may lead to decreased functionality and affect your overall experience on the Zayed National Museum’s website. You may find that certain parts of the website are inaccessible if you choose to disable or reject cookies.

If you delete cookies from your computer, the cookie used to recognise your choice will also be deleted requiring you to make your preference selection again.

We occasionally update our cookie policy to reflect any changes in our practices and services. When we update the policy, we will change the 'Last Updated' date at the top. You’ll be notified through a website notice if there are significant changes to how we collect, use, or share information through cookies. We recommend checking Zayed National Museum’s website from time to time to stay informed about any updates to this policy or any other policies we have.

Should you have any concerns or questions regarding this policy or your privacy you may submit your inquiries to data.privacy@zayednationalmuseum.ae